Customer feedback & Trustpilot Reviews

                                        

 

Customer feedback and reviews on the Revo-Rack, boot-bag, Hatch-bag and Spring range of luggage racks since 2008.

Please also check out our Trustpilot page .

 

The revo-rack passed our endurance test very well. With a Mazda MX-5 (ND: 2017) from Lake Constance through Switzerland in pouring rain on the motorway, then snow and frost on the Grand St. Bernard Pass and strong gusts of wind in the Aosta Valley to Turin at almost 20° C had a lot of variety in one day.

The suction cups did not have to be tightened. However, we had strapped the rack to the trunk lid with the black drawstrings supplied to be on the safe side. The further tour via Imperia and Menton to Nice and St. Tropez with the return journey via Lyon and Geneva worked great. We never had to tighten the entire route, there was always maximum air for one or two pumping movements, the red ring was never even remotely visible.

Completely satisfied!

Johannes ( Received via Trustpilot 5 stars )

Germany

21.4.22

A perfect system, even in heavy rain we had no problems'

Norbert

Bavaria Germany

19.4.22

orange bmw z4 g29 m40i with a luggage rack fitted carrying a set of gold clubs in a car park

I tested my new Revo-Rack on a golf weekend trip. 250 km out and back quick to mount the rack stayed firmly fixed, no hassle.

Great product

Boyd

Netherlands

18.4.22

red fiat 24 spider with a black luggage rack fitted outside a domestic garage

I love this luggage rack; it harkens to the style of the old bolt-on racks but with modern, mar-free attachment.

I drove 1000 miles with the rack inside the rear trunk, where it fits without its vacuum cups, picked up my son, installed the rack and loaded excess luggage there, then drove the 1000 miles back. We drove hard on canyons and backroads, the luggage always secure.

Jeff

California

9.4.22

bright blue fiat 124 spider with a boot-bag luggage rack fitted

Hi Liza
Received and trial fitted !
Many thanks
Graham
UK
14.3.22

dark blue mazda mx5 miata nd with a boot-bag luggage rack fitted

Hi Antony,
Thanks for a great product.
Got the 3rd brake light installed too!
Kind regards
Andrew
Niedersachsen
Germany
9.3.22

To the team at Boot-bag.

Just wanted to let you know how impressed I am with your product and the manner by which you delivered it to me way down here in Australia.
Your boot rack is going to be fitted in the next few days and I am genuinely looking forward to sprucing your business as the go to for MGB boot racks.

Again, thank you very much and I really have appreciated the professionalism of your business.

Regards
Gavin
Victoria
AUSTRALIA

28.2.22

silver porsche boxter 986 with the roof down next to snow and a luggage rack fitted carrying skis

 

silver porsche boxter 986 with the roof down next to snow and a luggage rack fitted carrying skis

Hello Antony and Liza,

You probably don't remember me, because I purchased your luggage rack (and the relevant ski / snowboard rack too) almost two years ago. I didn't fit them at that time due to the fact that ski resorts closed, because of the covid-19 pandemic, just a few days after I received them.
This year they opened again, so finally I put your racks on the Boxster and they are really very good! I' ve already done a five-stars evaluation on the Trustpilot page, but I would like to thank you in person for being so helpful on the phone at that time (two years ago), when I was asking you, prior to my purchase, to give me advices for putting the ski / snowboard rack vertically to the car axis. If you remember, I was even sending you sketches / drawings showing what I wanted to do. As you can see in the attached photos, I did it ! And it works perfectly! Underneath the snowboard are the ski buttons (not clearly visible, though). I also believe that, aesthetically, it looks very nice too! I'm so happy!
You can put my message and the photos on your customer feedback section of your company's page - I tried to do it, but i didn't find out how.
Thank you very,very much, again!
Christos
Athens, Greece.
25.02.2022

burgundy mercedes benz slk r171 in a garage with a luggage rack fitted carrying skis

Hi Antony
As promised, here you are some pictures.
Works well
Kind regards
Javier
Spain
1.2.22

G'day Antony,
I received the rack in super quick time thanks.
Find attached a of photo of it with golf clubs on it on the aluminum boot of a 2004 MX5 SE sold as Miata Mazdaspeed in the USA and other names around the globe.
The roof folds up and down without fouling. The rack fits in the boot for storage too which is handy!
Do me a favour and blur the number plate if you are using the images on the web etc please.
If you want any other photos let me know.
Regards,
Paul
Australia
19.1.22

Absolute life saver. I didn't want a top rack because I love my sunroof sunlight.

I used this on my Mini Cooper countryman and traveled 2300 miles. I would HIGHLY recommend this to everyone!

Patricia

USA

17.1.22

Used on summer trip to France.

Fits very well with no damage to the boot lid.

Carried a 30” globetrotter suitcase of 20kg, with no problems.

Gavin

UK

14.1.22

 

Liza

9 day fast shipping to Montana.

Rack is perfect and mounted on 1988 Ford Thunderbird.

Thank you and highly recommend your product.

LCDR Wayne

Great Falls Montana

USA

16.12.21

 

Hi Lisa.

Just wanted to say….we love our new mini hatch bag.
We couldn’t have managed without it.

Vikki

UK

9.11.21

 

red mercedes slk with a revo-rack luggage rack fitted carrying a black bag

Hi Liza,

Thanks for the shipment that arrived on time for my trip. The revo-rack is great !

Best regards
Christophe

France

4.11.21

 

black jaguar f type with a black revo-rack luggage rack fitted photographed from the side

Dear Liza,

Please thank your entire team for the exceptionally quick turn-around and expedited shipping to the US!  I feared we would have to use our Toyota Highlander rather than the F-Type Jaguar for our three-week trip to the Canadian Maritimes.  Your terrific response got the revo-rack and bag to me in time!

And what a great combination!

We removed the revo-rack each evening and used a Quick Detailer to clean the areas under the suction cups to remove any “shadow” from the surface.  After three weeks of heavy use, the boot lid shows no signs of wear.  The revo-rack remained secure even at passing speeds (admittedly above what you recommend).

A great product and incredible customer service.

Bill
Gainesville, Virginia
USA

29.10.21

Delivery was very prompt, especially for an international order. The quality of the product is amazing. It is a great design which has obviously has gone through multiple engineering processes that make the product improved. It held up to a significant rough exposure scenario with heavy rain and wind while driving through storms leaving my gear dry. I'll absolutely pick up another bag in the future for other vehicles.

John

New York

USA

27.10.21

Antony. Honestly I'm impressed by the amazing service you offer.

Sincerely,

Stuart

Alberta

Canada

27.10.21

The Boot-Bag Vacation is an excellent product - used several times now with no marks on the paintwork, no leaks (sometimes in torrential conditions) and no movement after several hours at motorway speeds.

Excellent customer service too. Cannot rate highly enough.

Nick

UK

25.10.21

Dear Boot-bag team ,

I enjoyed the Revo Rack a lot and it functioned well for around 5000 km this season.

Kind regards

Allen

Netherlands

27.9.21

Works brilliantly, thanks.
Regards
Steve
UK
22.9.21

Hello Liza,

First test yesterday, with a round trip of 2 times 90 km. No problem, it holds up well.
I can even monitor two of the three suction cups and the red mark from inside the Mazda thanks to the rearview mirror.
So here are some with the luggage rack installed on the trunk but empty.

Good week.

Philippe

France

6.9.21

I'm another 100% satisfied customer with a Nissan 350Z. Great product, well designed, obvious attention to details.

Every bit as easy to use as your advertisement promises.

I did forget to order the anti-theft cord, which I'll order soon.

Josh

USA

1.9.21

Thanks Lisa

Bike rack received and installed on the back of my Z3

Here's a couple of photos as promised....
Paul
UK

31.8.21

Hi Liza

Thank you for your email. I have now fitted the rack without any problems. Please see attached pictures. Fitting was simple and it looks like it will do exactly what we are looking for.

We are doing the NC500 in just over a week.

Hope you like the pictures

Many Thanks

Shane

UK

25.8.21

Hi Antony,

Just came back from a trip up the California coast with the two boot bags you made for us.

Going through some pictures and here are two pictures as we departed from my house in So. CA.

Bags worked flawlessly....If you can use the pictures on your website, feel free to do such.

Best regards and thanks for a great product.

Larry

California

12.8.21

I purchased this bag with a lot of trepidation which was heightened as i strapped the bag to my boot at 4:00am. My god I was thoroughly shocked how well this bag worked. It successfully got me to Scotland from South East London and then across the Scottish highlands and home again. A round total of 1,800 miles this bag held true and kept our clothes dry in the traditional Scottish 'sunshine'. I would recommend to anyone looking to purchase. This turns a perfect, small sports car into an effective GT car and made me love my MX-5 RF even more.

James

UK

10.8.21

Hello,

Just a little email to tell you that your product is great.
The finishes are neat and the seal is perfect.
Thank you for this simple and effective solution sold at an unbeatable price!

Ju

Belgium

10.8.21

The delivery of our boot-bag was quick and the bag was excellent quality.

We used it recently to travel to the Highlands and Islands of Scotland and it performed exceptionally well.

Although we had good weather on holiday, our journey up was wet but the bag was completely dry inside, just what we needed. I would recommend this item.

 

Linda

UK

5.8.21

Boot bag a great item. I was concerned about its fitting however, quick response confirmed how it worked for my Jaguar F-Type.
It worked perfectly and meant I got to take my car rather than the family saloon.
No issues with a 700 mile round trip.
John
UK
4.8.21

Hi Antony

Thanks again fur you advice. We used the boot bag yesterday to travel 150 miles and it was absolutely fine.

It’s given me the confidence to use it more often on our longer trips.

Kind regards

Tony
12.7.2021

Hi Antony ,

Just wanted to say what a fantastic bit of kit this hatch-bag is !! Made the 4 person camping trip journey, in a 4 seater car so stress (and cramp) free!!

Not sure where I can leave a formal review but did tag on some social stories as I know friends struggle with space and the variety / cost of roof rack systems !

This was amazing , I attached a bungee cord just for my piece of mind and was needed for camping kit anyway, but really wasn’t needed at-all so secure and didn’t move once  !

Thanks again !

Danielle
7.7.2021

Am very happy with my Revo Rack and my boot-bag.  Simple too assemble and sits as cast.

Tor-Egil

Norway

6.7.21

Hi Liza

We have just returned from one of our first post lock down car journeys.

We found the boot bag (1st outing for the bag) most useful – v small boot on a Jaguar F Type!

KR

Russell

28.6.21

Hi Liza

Just wanted to send you some photos of the boot rack. Its worked a treat and looks great.

Thanks again!

James

Essex UK

18.6.21

Hi Liza,

The revo-rack arrived as promised today - many thanks.

All fitted ready for a journey to the New Forest tomorrow, a couple of photos attached.

Kind regards

Andy

UK

15.6.21

Love the rack for our 2010 retractable hardtop Miata MX-5.

The revo-rack fits perfectly and is easy to install. The retractable top can be used with the rack installed, but only if there is no luggage on the rack at the time. We used it on a trip down the California coast on Hiway 1 from Monterey to Pismo Beach and had zero concerns or problems.

My wife made some custom leather straps to secure our suitcase to the rack and it looks VERY classy!

Troy

Fresno, California

15.6.21

Hi Liza,

The Boot Bag ordering process was very clean and easy. Delivery to the US took 11 days, a bit longer than expected. DHL had it for 5-6 days in the US before delivery.

The bag is GREAT!! I used it last weekend for a 300 mile drive in heavy rain, and it had flawless performance. Contents were completely dry, and the bag was rock steady on the trunk of my MX-5.

I would HIGHLY recommend this product to any small car owner - it is fabulous.

cheers,

Ron

Massachusetts

United States

7.6.21

Received Via Trustpilot

Pretty perfect experience. The Revo-Rack was described to a "Tee" on the website. Demos, pictures, "how to", were all there for me to see and judge. It all made it easy for me to make a decision whether this is the right rack for my needs.

I ordered one. . . they told me at the time of order when to expect delivery. It came when I expected it to. It was easy to put it together - the instructions were self explanatory and simple.

The Revo-Rack fits my car perfectly - as I thought it would from the on-line demos. Really, I am trying to think of something to make the entire process better. . . .I can't think of anything that will do that.

Seems the boot-bag thought of everything already.

Christy Guzzetta

New York

3.6.21

Thank you for your BOOT-BAG.

I went to flower park today. My wife bought big Petunia potted plant.

So, we have to move baggages to BOOT-BAG.

Shintoku

Japan

2.6.21

Very happy

thank you

Samantha

UK

2.6.21

Delivery made on time. Installation is simple by following the instructions. A little anxiety for the first few kilometers but no problem. 2000 km at the rear in a Jaguar F type. By positioning the pump at 90 °, it is possible to monitor in the rearview mirror!

Patrick

France

1.6.21

I'm very pleased with the rack.

I have over 400 miles on it, everything is very solid and secure.

Best Regards

Neil

New Jersey USA

5.5.21

Hi Lisa,

I am delighted with my purchase and the photo below proves that it works on a Mercedes-Benz E series cabriolet.

Regards

David

UK

28.4.21

Hy Antony,

The extra cup arrived superfast Wednesday pm and the Revo-Rack is fitted .

Thanks

Edy

Belgium

27.4.21

Hi Liza,

Thank you very much!

Fits perfectly

From Clinton

UK

18.4.21

Hi Liza,

First time attached, getting ready for being able to travel...

My wife and I have just retired and have treated ourselves to the RF to do some touring when the Covid madness is over.

Many thanks

Grahame

UK

4.4.21

Hi Liza and Anthony,

I was very astonished about the speed of delivery. The boot-bag 50 L is very nice, it has a huge quality and is large enough for my wife's clothes.

Thank you very much and I am glad to have that bag.

Best regards and thank you for a very good job you did.

Peter

Lüdinghausen,
Germany

23.3.21

Hi Anthony

Hope you had a good weekend. I received our new Boot rack for our Mazda MX5 on Friday 5/3/21. I managed to put it together and fitted it also on Friday. I seem to be left with 4 x washers, received 8 but only used 4, can't see where they would be needed.

Fitted the rack on the car carefully, taking into consideration the opening motion of the electric roof, so the upright loop section of the rack needs to be fitted to the rear end of the MX5. It cannot be reversed, otherwise the electric roof with collide with the top of the rack. I fitted it so that the rear feet are about 3 cms from the rear end of the Boot lid, thus giving the electric roof ample opening possibility.

Worth also noting that NO luggage should be fitted to the rack when attempting to electrically open or close the Roof on the Roadster. It should definitely be luggage free when operating the roof.

Thank you again for your advise for what appears to be a worthy and handsome addition to our MX5.

We're currently in lockdown here in the UK, however, we'll be using the MX5 with Boot rack fitted in mid June on a journey.

kindest regards

Nitin
UK
8.3.21

Dear Sirs,

I am very satisfied with the bike rack I have ordered from you and the way it has been processed. I bought the bike rack for a Fiat 124 Spider Anniversary. The assembly was quite easy with the inclusion of two foam pads and an expander to fix the front wheel. For women's bikes, however, you have to purchase an additional crossbar. But there are several providers (including Thule and ATU).

With best regards

signed Rolf

Nordrhein-Westfalen Germany

3.3.21

Hello folks
Rack fits well and looks 'cool and mean'
Many thanks
Stephen
UK
25.2.21

Hello

I received and mounted the luggage rack without any problem,

thank you for your punctuality.

attached some photos

Yves

France

12.2.21

Very happy with the luggage rack and ski carrier
Christoffer
New York USA
12.2.21

Heh
Thanks for your help!
I had to manufacture a way to make a ski rack work but the rack was perfect!
Thanks
George
Pittsfield MA USA
10.2.21

Hi Liza,

The shipment arrived yesterday and all contents are in perfect order.

I’m happy to have the luggage rack and boot bag. I’m looking forward to taking them on a road trip in new car!

Thanks for your help and patience through the delayed shipping on my order. Stuff happens. But it’s all sorted out now.

Stay well.

All best,

Jeffrey

Seattle, Washington USA

28.1.21

I picked it up today and it is even better than I dared to hope for... I paired it with a Yakima Rhino Rack ski rack which fits nicely with your Revo-Rack. The Rhino Rack can go longways or latitudinally so it’s a perfect pairing...
I had people asking where I got the rack from, so hopefully you get some more orders. It worked great even in sub-zero temps (I had been a little concerned if it would work in the cold).
Thanks again
Alan

Santa Clara, California

2.12.20

All ready for my Roadtrip very happy.
Kurt
Vienna
Austria
21.11.20

Recently bought for my 'Texas Jewel'
Pontiac Solstice-white.
I am extremely pleased. All facets of the transaction were great!
Larry
New Carey
Texas
12.11.20

Hi Liza,

We went on wonderful road trip to Austin, Texas and the surrounding Hill Country, in the beginning I was bit scared/anxious that the rack would come off or damage the trunk, all was good, here a pic

Bram

Katy Texas

3.11.20

Hi Liza

Thank you very much!
We loved it!
The only that I made to evolved it is that I made a really thin wooden floor.
I hope you will like that photos

Alekos
Greece
2.11.20

Hello Liza,

The luggage rack arrived safely and has already been tested, fits perfectly.

Many Thanks

Greetings from Germany

Ulrich Höfs

25.10.20

Hello Revo-Rack people

I am fortunate enough to own a Honda S660 which I imported from Japan. It is a lovely little two seater mid-engined sports car which is a great pleasure to drive. Unfortunately it has absolutely no luggage space at all! The rear is obviously filled with the engine and the front bonnet contains the radiator, pumps and various pieces of ancillary equipment. There is a holder for the soft top in the front bonnet but once the top is removed and stowed there is absolutely zero luggage space other than the passenger seat. I was keen to take the car for some weekend trips away with my wife and couldn’t find any solutions until I found your Revo-Rack.

The usual 3 suction cup placement was precluded by the deep channel on the car’s rear engine cover but you helpfully supplied a fourth suction cup and I was easily able to mount the suction cups so that they fit the engine cover perfectly. (For the information of other S660 owners two suction cups should be mounted on the top strut approximately 6 inches inboard from the sides of the rack - basically in line with the rear suction cups)

I have just returned from a 5 day 1500 km trip along the New South Wales coast where the rack performed flawlessly. We had a large 20kg kitbag on it and it didn’t budge at all. We removed and refitted the rack daily with a little water but even though some of the roads we were on were rough the suction cups did not require pumping during the day at all.

I congratulate you on a marvellous invention and I recommend the Revo-Rack to all of the Honda S660 owners out there.

Yours sincerely
Anthony
Kiama, Australia

24.10.20

Good Morning Liza,

We have installed the rack on our BMW Z3 and had a trip to Cornwall with our luggage on the back. It looks great and we experienced no problems on our journey.

Attached are a few photos of the car with the rack in place.

Best Wishes,

Ian

UK

20.10.20

hi Liza

Pictures of boot bag on my car during Colorado road trip and Santa Fe, it worked great !

Fionn

Austin Texas

USA

12.10.20

Hello  Liza,

thank you for sending the Boot-Bag to me, here to Mainz at Germany!

It‘s great! Look at my photos from my Boot-Bag on my car MX 5, NA 1996 in this mail. You can use them.

Thanks!

Best regards and have a nice time! I wish you good health!

Thomas

Mainz,

10th October 2020

hi
We love our boot-bag !

Many thanks

Sara

Hampshire, UK

8.10.20

hi Liza

I absolutely love the bike rack. ( photo attached )

Many thanks

Diana

UK

7.10.20

hi Liza

The Revo-Rack worked fantastically on my recent boating holiday.

Regards

Andrew

UK

2.10.20

I see where I can post a review but I am not sure how to attach a photo so sending an email with photos and will do a proper review tomorrow. I just finished a 4600 mile/ 7400 km road trip. loved the bag!!! It held my camping gear no problem. the bag never moved an inch even at speeds of 95 mph/ 152 kph. it was rock solid. I ran into very little rain, and my gear didn't allow me to fold the top of the bag down over the zipper with the velcro flap, but I wasn't worried. most of my gear was in their water resistant bags. maybe if I practiced beforehand a better way to load it…
 
Had a few people ask me about it and I told them for the extra space it gives you its absolutely worth getting. I also got the accessory 3rd brake light since the bag blocks the high center mount light on my model miata.
 
Again a perfect piece of kit that worked flawlessly
 
Tim
Cincinnati, Ohio
USA
30.9.20

boot-bag works well.

All ready for the return tomorrow

Pascal

Belgium

28.9.20

I am very satisfied with the product (Revo Rack) and fits perfectly on Mazda MX5, impeccable overseas delivery!

Camil

24.9.20

Bromont, Quebec

Canada